(1) How do I contact you?
Simply drop us an email with your enquiry at princessfashionpalace@hotmail.com.
(2) Where are your products from?
We bring in items from Korea, Japan, Hong Kong and Taiwan.
(3) How can I be informed of the latest collection?
Simply join our mailing list to be informed of the latest collection and promotion.
(4) How do I place an order?
(4) How do I place an order?
Simply follow the simple steps listed in To Order to make an order.
(5) How are my items mailed to me?
Items are sent out via Normal Postage. Prices listed include free local delivery. If you choose to opt for registered postage, please include and additional SGD$2.50.
(6) What is Registered Postage?
Registered post comes with a tracking number that can be monitored online. Registered post is sent directly to your doorstep. In the event that no one answers the door when a parcel arrives, a notification card will be left either in your letterbox or at your door. You may then proceed to the respective post office stated on the card to collect your parcel.
(7) Sold out items
(7) Sold out items
Items
labelled Sold out are usually not going to be manufactured again, to keep pieces
limited and unique to you.
(8) Backorders
When an item is manufactured again, backorders will be made available. You can check out Backorder for items made available again.
